Feedback and Redress Mechanism


We intent to serve you better. Please tell us how we have served you by doing any of the following:


  1. Get and fill up our simple Citizens Feedback System Form available at thee desk of the Officer of the Day and drop it in our designated box.

  2. Send us your feedback though e-mail ( or call us at 064-421-3347 and 064-421-9728.
  3. If you need our focal persons for different ARMM line agencies just click here.

We do appreciate your cooperation in helping us continuously the delivery of our services to you!

















Agency Focal Person

Department of Health (DOH)

Department of Education (Deped)

Norma C. Lidasan, Chief LEO and Sarahjane Abutazil, Admin. Asst. III
Department of Agrarian Reform (DAR)
Department of Agriculture and Fisheries (DAF)
Cooperative Development Authority (CDA)

Mohiddin E. Usman, LEO II and Akmad Balaiman, Senior LEO

National Statistic Office (NSO) Fatima Cherry Pangilamen, LEO III
Technical Education and Skill Development Authority (TESDA) Department of Trade and Industry (DTI)
Regional Board of Investment (RBOI)
Sowaib I. Ibay, LEO II and Amron Caye, LEO II
Department of Social Welfare and Development (DSWD)
Regional Commission on Bangsamoro Women (RCBW)
Mila M. Balindong, LEO III and Faheedah M. Aliuden, LEO II
GAD Programs, Project and Activities Norma C. Lidasan, Chief LEO and Fatima Cherry Pangilamen, LEO III
Regional Planning and Development Office (RPDO)
Technical Management Service (TMS)
Palao A. Ismael, Planning Officer II
Regional Disaster and Risk Reduction Management Council (RDRRMC) Hamsa G. Nul, LEO I
Department of Interior and Local Government (DILG)
Department of Science and Technology (DOST)
Department of Environment and Natural Resources (DENR)
Amron P. Caye, LEO II and Abdulrakman S. Nor, LEO III
Department of Public Works and Highways (DPWH) Sowaib I. Ibay, LEO III
Department of Transportation and Communication (DOTC) Camal Ma'amor, Legal Officer
Department of Tourism Joehar S. Salahuddin, LEO I
Human Rights Commission Joseph Longno, Jr., Med-Arbiter and Camal Ma'amor, Legal Officer

Civil Service Commission (CSC)

Administrative and Management Services (AMS)
Noraidah M. Tamano, HR and Mohammad Sharief Ambor, AO IV
Finance & Budget Management Services
Office of the Regional Treasury (ORT)
Gopun M. Benito, AO IV and Alinor B. Dumarpa, Acct. II
Sports Commission Mamintal Guinar, AO Iand Camal Ma'amor, Legal Officer
For other agencies Just contact DOLE-ARMM for concerned agency personnel




2012 Census of Philippine Business and Industry Batas Kasambahay Public Financial Management Logo Transparency SealDOLE Citizen's Charter